Services
I. The company guarantees that in accordance with the provisions of the contract and the requirements of the buyer, timely dispatch of healthy, professional and technical personnel with relevant technology and more than three years of relevant work experience to the site of the installation, commissioning, commissioning, acceptance, and commissioning of equipment for free technical guidance and related services, as well as technical training on the operation and maintenance of the relevant personnel of the owner at the site, and for the installation, commissioning, acceptance and operation of equipment. Acceptance and operation of the quality of responsibility.
2. The company guarantees to provide the owner with accurate drawings and technical information on equipment installation, commissioning, operation and maintenance, and instructions for use in a timely manner according to the contract.
1, I provide all the equipment warranty period of two years, during the warranty period the plant free for the user to debug equipment troubleshooting, and is responsible for replacing the parts or machine that does not meet the requirements.
2、In the warranty period, the company provides products such as failure, to ensure that the user is notified within 18 hours to give a satisfactory answer, such as the need to solve the problem at the scene, to ensure that within 24 hours to send technical personnel to the scene, free to troubleshoot, repair or replace parts.
3, in the warranty period, if the user improper use of failure, our company will still actively cooperate with the user troubleshooting, repair or replacement parts.
4、After the warranty period expires, our company will still provide good service for the user, and send technical personnel to the scene in time to troubleshoot, repair or replace parts upon receipt of the user's notice, so as to solve the problems for the user.
5, the company's products lifelong after-sales service, at the most favorable price for users to provide a variety of spare parts.
6、The valves provided by the company, in the case of correct installation, normal operation and maintenance, to ensure that more than ten years in good operating condition and satisfactory performance.
7、All products designed and manufactured by the Company and qualified subcontractors to provide outsourced, outsourced parts, the Company is responsible for the quality.
3、After our products arrive at the delivery site, we can send professional and technical personnel with relevant technology and more than three years of relevant work experience to the site to train the relevant personnel of the owner for basic equipment operation and maintenance according to the user's needs.
1、When the equipment is installed, our company will send two technicians to the site two days in advance to provide technical guidance and training for the installation, commissioning and trial operation of the equipment to the owner's installation and operation personnel.
2、During the operation of the equipment, according to the needs of the owner, our company will send someone to the owner's operation and maintenance personnel to explain and train the operation of the equipment and general troubleshooting methods at the use site after receiving the notice.
3、Owners can also send people to our company according to the need for on-site learning, our company will send professional staff to provide technical guidance and training.